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FAQ

When will I receive my order? 

Depending on the item and current order load, made to order items ship in 1 to 3 weeks. Laser cut or engraved as well as smaller nonpersonalized items ship in the 1 one week range. All personalized, large or custom orders will take longer at 2 to 3 weeks. Please view the Production Times page in the main menu for detailed production times. 

If your item is marked ready to ship, your item will ship in 2 to 3 business days. Look for this logo for ready to ship items.

What shipping carrier do you use?  

All orders ship by USPS.  Most items ship through priority mail unless otherwise noted. After the initial production times, Priority mail typically ships in 2 to 3 business days. We can not promise shipping times due to possible delays with USPS.

If your item ships by parcel select mail, please allow two weeks for your item to arrive.

If you are shipping internationally, please allow 2 to 4 weeks for priority and 4 to 6 weeks for first class mail orders.

Do you accept Custom Orders?

Yes, we do! We are only able to accept so many custom orders per month, so please contact us with your order request to see if we have an opening available.

Can I get a discount? 

We frequently send out discount codes to our email subscribers. Sign up for our email list to receive your instant 10% off discount code. Click here to subscribe