FAQ

There is a product I am looking for that I don't see on here. Where is it?

We had to make the decision to sell different products seasonally due to large workloads and being a 2 person ran business. If you do not see a product on here or on our Etsy, there is a good chance it's unavailable for the current season or was discontinued. 

When will I receive my order? 

If you need an order by a certain date or in a hurry, please contact us to see if we can accommodate your order. Rush fees may apply

Please view the Production Times page in the main menu for detailed production times. 

If your item is marked ready to ship, your item will ship in 2 to 3 business days. Look for this logo for ready to ship items.

What shipping carrier do you use?  

Most orders ship by USPS. We do rarely use UPS for some shipments. 

What mail class will you use to ship my order and how long will it take to arrive?  

We generally ship through either First Class or Priority Mail depending on sizing.  Smaller items under 1 lb will ship First Class unless the customer upgrades to Priority or Express. After the initial production times, shipping typically takes 2 to 5 business days. We can not promise shipping times due to possible delays with USPS especially during the holiday season. Even with rushed orders.

If your item ships by parcel select mail, please allow two weeks for your item to arrive.

Do you ship internationally?

We currently are only accepting orders to ship to the USA.