When will I receive my order?
If you need an order by a certain date or in a hurry, please contact us to see if we can accommodate your order. Rush fees may apply
Depending on the item and current order load, made to order items ship in 1 to 3 weeks. Laser cut or engraved as well as smaller non personalized items ship in the 1 one week range. All personalized, large or custom orders will take longer at 2 to 3 weeks. Please view the Production Times page in the main menu for detailed production times.
If your item is marked ready to ship, your item will ship in 2 to 3 business days. Look for this logo for ready to ship items.
What shipping carrier do you use?
All orders ship by USPS.
What mail class will you use to ship my order and how long will it take to arrive?
We generally ship through either First Class or Priority Mail depending on sizing. Smaller items under 1 lb will ship First Class unless the customer upgrades to Priority or Express. After the initial production times, shipping typically takes 2 to 3 business days. We can not promise shipping times due to possible delays with USPS especially during the holiday season. Even with rushed orders.
If your item ships by parcel select mail, please allow two weeks for your item to arrive.
Do you ship internationally?
We currently are only accepting orders to ship to the USA.
Do you accept Custom Orders?
Yes, we do! We are only able to accept so many custom orders per month, so please contact us with your order request to see if we have an opening available.
Can I get a discount?
We frequently send out discount codes to our email subscribers. Sign up for our email list to receive your instant 10% off discount code. Click here to subscribe.